Business Identification
Trade name: Monak Mods
Country of operation: Portugal, European Union
Contact email: help@monakmods.com
Monak Mods is an independent brand dedicated to the handcrafted assembly and sale of custom watches. All commercial activity is conducted transparently and in full compliance with applicable law in Portugal and the European Union. We are not incorporated as a legal entity at the time of publication of this notice, and we operate with complete openness about who we are and what we do.
What We Do
Monak Mods designs and assembles custom watches by hand, combining genuine mechanical movements with carefully selected aftermarket components. Every watch is built with attention to detail and a genuine passion for horology.
We are not affiliated with, associated with, or endorsed by any watch manufacturer or movement brand. Any references to caliber names, brand names, or component manufacturers on this site are used solely for descriptive and technical purposes — to help customers understand what's inside their watch. This use falls under the nominative fair use doctrine recognized under EU intellectual property law and widely accepted internationally. It does not imply any commercial relationship or endorsement.
For more information about our products and how they are made, please visit our Brand Transparency page.
Intellectual Property
All content on this website — including text, images, logos, designs, and overall structure — is the property of Monak Mods or has been used with appropriate authorization. Reproduction, distribution, or transformation of any content without our express written consent is prohibited.
Governing Law
This website and all related commercial activity are governed by Portuguese law and applicable European Union regulations, including the EU E-Commerce Directive and EU Consumer Rights Directive. These laws provide strong protections for consumers and place clear obligations on us as a seller.
For customers based in the United States: while US consumer protection law does not directly govern our business, we voluntarily commit to the following standards that align with widely accepted US consumer expectations:
- 30-day return window from the date of delivery, no questions asked
- Full refund for items that arrive damaged or not as described
- Honest and accurate product descriptions at all times
- Clear communication of shipping times before purchase
- Responsive customer support at help@monakmods.com
We want every customer to feel protected and confident when buying from us — regardless of where they are located.
Data Protection
We handle your personal data in accordance with the EU General Data Protection Regulation (GDPR), one of the strictest data protection frameworks in the world. This means we only collect data that is necessary, we never sell your data to third parties, and you always have the right to access, correct, or delete your information.
For full details, please refer to our Privacy Policy.
Cookies
This website uses first-party and third-party cookies to improve your browsing experience and help us understand how our site is used. You can manage your cookie preferences at any time. For full details, please refer to our Cookie Policy.
Content Disclaimer
We do our best to ensure that all information on this site is accurate, up to date, and clearly presented. If you ever spot an error or something that doesn't seem right, please let us know and we'll address it promptly.
Monak Mods is not liable for damages arising from the use of information on this site, or from the content of any external websites linked from here.
Our Commitment to You
We started Monak Mods because we love watches and believe that great design shouldn't cost a fortune. We're a small, honest business and we treat every customer the way we'd want to be treated ourselves — with respect, transparency, and a genuine desire to help.
If something goes wrong with your order, we will do everything in our power to make it right. No runaround, no excuses. Just honest communication and a fair resolution.
Contact
For any questions related to this legal notice, your order, or anything else, please don't hesitate to reach out. We're happy to help.
help@monakmods.com
